Help

Quick answers to common questions. If yours isn't here, just email.

Do I need to know about Facebook ads?

No. We write your ads, set up the campaign and choose who sees them. You just check them over if you want to.

How much does it cost?

€79 a month on Starter or €149 on Growth, plus your daily ad budget, which you set and pay to Facebook directly. You can change the budget any time under Settings on the My Ads page.

Can I cancel any time?

Yes. Go to My Account and press Cancel. There's no contract, and you keep access until the end of the month you've paid for.

How do I add or change photos?

On the My Ads page, scroll to Your photos. You can add or remove photos any time. More photos means more variety in your ads.

What does each ad status mean?

Needs your OK — waiting for you to approve it. Scheduled — approved and waiting for its day. Posted — live on Facebook. Failed — something went wrong; open the ad and press Retry.

I don't like one of my ads. What can I do?

Before it's approved you can edit the text yourself, or reject it and press Regenerate for a fresh one.

Still stuck?

Email and you'll hear back from a real person, usually the same day.

Email sitesortedapp@gmail.com